Number of posts : 31 Age : 37 Registration date : 2006-09-10
Subject: help Wed Sep 27, 2006 9:18 am
hey also one more thing both my cd/rw for sum reason dont work the computer is detecting them but no drives r shown this is wht it says in the device manager i uninstalled them n detected again but same prob anyone help?
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
Moderator
Number of posts : 47 Registration date : 2006-09-09
Subject: Re: help Fri Sep 29, 2006 12:38 pm
You should first try doing these things:
First download a software that fixes your registry. Scan your system and fix all problems.
Update your windows.
Go to the manufacturer's website, have your cd drives automaticslly detected and download and install the latest drivers.
Best of luck.
CharlesManson
Number of posts : 31 Age : 37 Registration date : 2006-09-10
Subject: help Tue Oct 03, 2006 3:01 pm
hey...i downloaded and used a program to fix my windows registry but this error is still there and i cannot used both my cd drives...would anyone know whts rong?
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
Moderator
Number of posts : 47 Registration date : 2006-09-09
Subject: Re: help Tue Oct 03, 2006 7:47 pm
When your computer starts do you see the drives appearing when your system hardware is shown? Also did you update your computer?
CharlesManson
Number of posts : 31 Age : 37 Registration date : 2006-09-10
Subject: Re: help Tue Oct 03, 2006 8:00 pm
well i dunno excatly where to look for the drives on system startup but the computer does detect these drives both of them and does have their drivers i think ... i cannot update my windows as its a counterfit copy and doesnt allow me to do so... i have tried alot of things all i can think is that the windows is stuffed as it always also gave these two errors of corrupt windows files whn i log on to my PC ... i reckon i should change my windows or try installing it again over it
Moderator
Number of posts : 47 Registration date : 2006-09-09
Subject: Re: help Wed Oct 04, 2006 1:39 pm
Did you download the latest drivers for your hardware?
CharlesManson
Number of posts : 31 Age : 37 Registration date : 2006-09-10
Subject: Re: help Wed Oct 04, 2006 1:57 pm
i have the driver cd's but havnt looked up the drivers online ill try that and repost soon if need help...thx alot
CharlesManson
Number of posts : 31 Age : 37 Registration date : 2006-09-10
Subject: Re: help Wed Oct 04, 2006 3:23 pm
nah doesnt work tried tht ne other ideas
Moderator
Number of posts : 47 Registration date : 2006-09-09
Subject: Re: help Wed Oct 04, 2006 4:14 pm
On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard. Click Uninstall, and then click Scan for hardware changes to load a usable driver. Restart the computer in Safe Mode, and then select Last Known Good Configuration. This rolls back to the most recent successful registry configuration.
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Subject: help 
Wed Sep 27, 2006 9:18 am
both my cd/rw for sum reason dont work the computer is detecting them but no drives r shown this is wht it says in the device manager i uninstalled them n detected again but same prob anyone help? 
